Appreciative communication
A practical guideline to positive, successful interactions at your workplace
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Communication plays a powerful role in every area of life, including the professional context. The way you communicate with your peers, superiors, students and last but not least with yourself has a strong impact on every encounter you face. In many cases, it even determines success or failure of projects and thus influences your wellbeing immensely.
In this workshop, you will improve your communication skills in order to enhance effectiveness and sovereignty and limit unintentional harm when it comes to difficult situations.
You will learn to communicate transparently and respectfully so that you can manage differences with the people you`re involved with. This way win/win solutions will emerge much easier.
Appreciative communication offers you a powerful tool box in order to negotiate your needs and resources successfully, to set boundaries when needed, to support each other and solve arising conflicts.
Content:
- Fundamentals of appreciative communication
- Communication model of Marshall Rosenberg
- How to uncover the „treasures“ in conflicts
- Dealing with different dialog partners
- How to give and receive difficult feedback
- How to prepare a challenging conversation
- Reading and optimizing body language
Methods:
- Theory inputs
- Exercises
- Group discussions of case studies
- Role plays
- Individual feedback
Formats:
Online: 2 x 4 ½ hours, preferably on two consecutive days, with 3-8 participants. Or with 3-12 participants for one- or two-days face-to-face workshops.