Erfolgreiche Selbstpräsentation
Successful selfpresentation
The art of listening
Improving cooperation through active listening
Communication skills in daily working life are often equated with talking, arguing, negotiating and presenting. Listening is often neglected and even misinterpreted as a weakness.
Genuine listening conveys appreciation and respect, creates a connection and makes it easier for the other person to contribute valuable input to the conversation. You can only respond specifically to your counterpart when you have really understood him or her.
Especially in online meetings, a culture of focused, active listening is a basic requirement for good results and effectiveness, as well as for the active participation of more reserved people.
Content:
- Basic rules of active listening
- Typical mistakes and barriers in listening
- Reflecting on your own listening behavior
- Using questioning techniques sensibly
- Reading and incorporating body language
- Importance of inner attitude
- Interrupting “frequent speakers” appropriately, activating „the silent”
- Special characteristics of online meetings
Methods:
The seminar is practice-oriented to ensure maximum applicability and sustainability. Targeted exercises and practical experiences are the focus and are complemented by theory inputs and exchange within the group.
Formats:
4 ½ -hour online seminar with 2-8 participants. Or one-day face-to-face seminar with 4-10 participants.